One of the aspects of medicine (and of life in general for that matter) that we can never completely master is the art of effective communication. Studies have shown that patients remember only 30% on average of what the doctor has said to him or her. And that is assuming the doctor is having a good day. I always appreciate learning new ways of connecting not only with my patients, but also with my wife and children.
I came across a TED talk recently that I would like to share with anyone who might also be interested in learning more about how we communicate with others. For those who have never heard a TED talk, I would encourage you to go to their home page (www.ted.com) and peruse the lectures and presentations available there on a wide variety of topics.